Customer service was amazing! Allowed us to check-in early with no hassle, and it was def a first for us to have perfect service upfront. Room was clean and tidy, bathroom was nice and just right, and the walk to and from Prudential Center from the hotel is PERFECT. Convenient spot near transit is a bonus.
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Unboxmingi
toukokuu 2023
Location, since we arrived to the area by Amtrak train and utilized PATH trains to/from Manhattan each of the two days we spent in Manhattan. Friendly, engaged and helpful staff at front desk. And, our room was very comfortable; we had stayed at this hotel on a couple of previous occasions and returned because of our positive experiences then. We would definitely stay at this hotel again.
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Tomas
elokuu 2023
The property is extremely convenient for anyone needing to travel into Manhattan, Hoboken, or anywhere on the NJ Transit system. During normal business hours, there is a bridge connecting the hotel directly to NJ Penn Station, but even if that's not open, you can walk right outside the hotel entrance and cross the street (under an overhang, so no worries about rain or snow), and you will be in Penn Station. The hotel was also decorated nicely for the holidays when I was there in early December, and there is an on-site restaurant/bar that always looked inviting, but I didn't wind up eating there.
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Theresa
joulukuu 2022
Convenient location for connecting with the airport and PATH for visiting NYC The restaurant meals were very good, and the bar and service staff were excellent. The shuttle drivers were very good and helpful too.
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Lynette
elokuu 2023
The evening Lady who checked us in, picked out a beautiful handicapped accommodation for us, without me asking for one ( I am in a wheel chair). I stopped back and specifically thanked her. A handyman stopped what he was doing to help my husband with the suitcase down a long hall. Someone also stopped what he was doing to show us where the handicapped elevator was. Everyone was SO accommodating and friendly.
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Regina
marraskuu 2022
Superb spacious room with all you need. Bed was very comfortable and large TV. I chose this hotel purely for the location as it's just across the road from Newark Penn Station and I needed to catch early morning trains
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Barry
toukokuu 2023
We stayed for 2 nights while visiting New York, because we didn't want to drive into the city. The room was big and clean with very comfortable beds. Clean bathroom with great water pressure. I loved the security in the building with having to scan your hotel card at every access point. The access to Penn Station is so convenient, and we were able to take the PATH train to NYC. There is a restaurant in the lobby that had limited menu and the food wasn't the greatest.
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Magdalena
kesäkuu 2022
Staff is welcoming and friendly, rooms are comfortable and clean and this is in a great location right next door to Penn Station. I was there for an NWSL game and it's a super convenient spot for that - just a 2-minute PATH train to Harrison and Bob's your uncle.
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Adrian
huhtikuu 2023
The room was clean and smelled so fresh. The beds were extremely comfortable. We ran out of towels, called down to the front desk and had fresh towels in minutes. The staff was really nice and helpful. Location was perfect. We were in town for the Ateez concert at the Prudential Center which was a minutes walk from the hotel. There is an enclosed walkthrough in the building that puts you right at the venue! There is construction but heard nothing. Once the construction is finished it is going to be awesome! We would definately stay there again!
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Eclecticgirl2019
tammikuu 2022
I loved how it was close to the train station. I didn’t have to go outside. The staff was very lovely and made sure everyone was welcomed.
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Bryanna
helmikuu 2023